---
title: "Transfer Confirmation Email PRO"
description: "Receive automatic email notifications for every split payment transfer. Get notified of successful transfers with direct Stripe links, or failed transfers with error details for quick troubleshooting."
url: "https://docs.splitpayplugin.com/features/transfer-confirmation-email/"
---
## Overview

The Transfer Confirmation Email feature sends an email notification to the store admin each time a Stripe transfer is created by the plugin. This provides a real-time record of transfer activity without needing to log in to the WordPress admin or Stripe Dashboard.

## Enabling transfer emails

Navigate to **Split Pay → Main** (top-level menu, added in 3.7.0).

Check the **Enable Transfer Confirmation Email** checkbox.

![Enable Transfer Confirmation Email](../../images/enable-transfer-confirmation-email.png)

Enable Transfer Confirmation Email

Save your settings.

Once enabled, the store admin email address (configured in **WooCommerce → Settings → General**) will receive an email for every transfer the plugin creates.

## Successful transfer emails

When a transfer completes successfully, the confirmation email includes:

*   **WooCommerce Order ID** — The order that triggered the transfer.
*   **Transfer Amount** — The amount sent to the connected account.
*   **Connected Account ID** — The Stripe account that received the funds.
*   **Stripe Transfer ID** — A unique reference for the transfer.
*   **Direct Link** — A clickable link that opens the transfer directly in your Stripe Dashboard for quick verification.

**Tip:** Use the Stripe Dashboard link in the email to quickly verify transfer details, view associated metadata, or check the connected account's payout status.

![Transfer Confirmation Email - Success](../../images/transfer-confirmation-email.png)

Transfer Confirmation Email - Success

## Failed transfer emails

If a transfer fails, the confirmation email includes a **failure note** explaining why the transfer did not complete. Common failure reasons include:

*   The connected account has not completed Stripe onboarding.
*   Insufficient balance on the platform's Stripe account.
*   The connected account ID is invalid or not connected to your platform.
*   Stripe API error or rate limiting.

![Transfer Confirmation Email - Failed](../../images/transfer-confirmation-email-failed.png)

Transfer Confirmation Email - Failed

**Transfers failing repeatedly?** Check the [Troubleshooting](../../support/troubleshooting/) page for step-by-step guidance on diagnosing and resolving common transfer failures.

## Managing email volume

Each transfer generates a separate email. For stores processing many orders with multiple connected accounts per order, this can result in a high volume of emails. Consider the following approaches:

*   **Email filters:** Set up a filter in your email client to automatically organize Split Pay transfer emails into a dedicated folder.
*   **Selective monitoring:** Enable emails temporarily when testing or onboarding new vendors, then disable when everything is running smoothly.
*   **Use the Transfers tab:** For ongoing monitoring, the [Transfers tab](../../features/viewing-transfers/) in the plugin provides a more efficient way to review transfer history without email clutter.

Transfer confirmation emails use your WordPress site's default email sending method. If emails aren't arriving, check your WordPress email configuration and consider using an SMTP plugin for reliable delivery.